Field Service & Parts

Generator Fields Services offers service agreements to our clients to insure that they’re equipment has minimal downtime and is always online this also helps to catch component failures before they happen. Our service agreements are broken down into either a weekly, monthly, quarterly, or bi-annual inspection. Upon each inspection all components pertaining to the generator and switch gear are maintained and serviced as needed. We like to meet with our potential client and put together an affordable service package that best suits their needs to keep their equipment online.

When your generator and associated components are down we understand how important it is to get the issue resolved in a timely manner. Generator Field Services will respond to any issue whether it is in the middle of the night or on a weekend to get our client’s unit back online. Our team of factory trained technicians will be able to handle any issue whether it might be engine, generator end, control, or transfer switch related. We also have the capability to install a rental generator if the customer cannot be down for repairs for over a set amount of time.

Our part stock includes anything from engine parts, to ATS control boards, and everything in-between. If we do not have what you need we will be able to get it in a timely manner with our vast array of generator part contacts.

We can provide you with a rental generator set, and associated components and install it on your site. To keep whatever it is that you need powered up around the clock as well as maintained. We have the ability to put together a custom package for any long term rental projects that you may have that has to be powered by diesel, natural gas, or propane fuel source. This may include paralleling and power distribution up to the load.

It is very important to do periodic load bank testing on standby generator sets as most units run unloaded or loaded no where near maximum capacity on an exercise schedule as well as per NFPA requirements. Over time a industrial engine that is ran at light load or no load will develop glazed over cylinder walls resulting in excessive blowby and reduced compression causing poor performance of the engine.  During testing Generator Field Services checks and records every monitoring gauge in 15 minute intervals for the duration of the test. This includes the hour meter, voltage across all three phases, amperage across all three phases, engine oil pressure, engine temperature, engine fuel level, generator frequency, power factor, and current KW rating.